Terms AND CONDITIONs

The following terms and conditions are set out to help all parties be aware of the services provided for commissioning a video with NDH Productions. 

It is agreed that the total fee is stated in the Quotation, Invoice and the Official Brief. No variation or modification of this contract shall be effective unless agreed by both parties in writing and a new quote/brief has been made. 

A 50% deposit may be required depending on the job. The Client shall pay all amounts owing to NDH Productions in full and shall not attempt to counterclaim against the invoice. 

All cancellations must be in written form (email or letter)

Bookings may be rescheduled but the client will be charged for any expenses already incurred. 

Any cancellations 48 hours before the film/editing date, NDH Productions have the right to charge the full amount of the total job. 

Cancellations less than 14 days before the start date NDH Productions have the right to retain the 50% deposit as compensation as an estimate of the loss suffered by NDH. The client will also be charged for any expenses already incurred.

If NDH cancels the job there will be a full refund on any monies given which is the limit of liability from NDH Productions.

There will be an agreed stylistic approach detailed in the Official Brief which has been agreed by both parties prior to filming. If this has not been agreed, NDH Productions shall be granted complete control on the creative direction to the footage taken on the filming date. 

It is your responsibility to retain any permissions by completing a location release form and a personal release provided by NDH for whoever is in the video to sign and hand back to NDH. 

NDH are responsible for testing all the equipment before the filming date and to ensure all data is safely backed up. In the unfortunate event that data is lost a reshoot to replace the footage will also be offered without charge or another alternative arrangement. 

We cannot be held responsible for issues caused by circumstances outside of our control. This includes sudden camera/equipment failure, adverse lighting, noise issues and restrictions imposed by venues.

We make every effort to arrive at locations on time but we cannot be held responsible for lateness or non-attendance caused by circumstances outside our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances we will contact you as soon as possible to discuss alternative arrangements.  

We are liable to complete a full risk assessment and to bring it on the filming day to ensure all parties are safe while shooting. This ensures that we have done everything we can to prevent the potential risks. 

Creative direction of the edit is decided by NDH Productions. Any specific style or requested creative direction must be discussed and stated in the Official Brief.  

It is agreed that the final product will be delivered electronically. The final draft will remain on Vimeo until the job is complete and all monies are paid. 

A final HD copy of the video will be sent to you to upload or use how you please.

In the unlikely event of complete equipment failure or other circumstances outside our control which means we are unable to film you will receive a full refund. We will not be liable for any further damages. 

We cannot be held responsible for loss of data or files due to circumstances out of our control.

NDH Productions retain copyright of all material recorded by them.

We reserve the right to display either full or parts of selected work online and via social media for promotional purposes unless the video is for private use or will be resold. 

Selected work may be posted on the NDH Productions website to allow viewers to see the work I have done.

All rights in material, digital files, footage and sound recording remain the copyright of NDH Productions and are protected by the Copyright Designs and Patents Act 1988. It is strictly forbidden to copy or allow copies electronically or by any other means without written permission of NDH. 

NDH retains the right to all recorded material and is not our policy to offer the raw footage to the client or third parties.